Aziz Eldin Mohamed Alazaka, A. (2024). Perception and Satisfaction of Nursing Staff Regarding Triage Application in the Emergency Department. Helwan International Journal for Nursing Research and Practice, 3(5), 264-284. doi: 10.21608/hijnrp.2024.263438.1107
Ali Mohamed Aziz Eldin Mohamed Alazaka. "Perception and Satisfaction of Nursing Staff Regarding Triage Application in the Emergency Department". Helwan International Journal for Nursing Research and Practice, 3, 5, 2024, 264-284. doi: 10.21608/hijnrp.2024.263438.1107
Aziz Eldin Mohamed Alazaka, A. (2024). 'Perception and Satisfaction of Nursing Staff Regarding Triage Application in the Emergency Department', Helwan International Journal for Nursing Research and Practice, 3(5), pp. 264-284. doi: 10.21608/hijnrp.2024.263438.1107
Aziz Eldin Mohamed Alazaka, A. Perception and Satisfaction of Nursing Staff Regarding Triage Application in the Emergency Department. Helwan International Journal for Nursing Research and Practice, 2024; 3(5): 264-284. doi: 10.21608/hijnrp.2024.263438.1107
Perception and Satisfaction of Nursing Staff Regarding Triage Application in the Emergency Department
Community Health Nursing, Faculty of Nursing, Helwan University, Helwan, Egypt
Abstract
Background: Triage is an essential function of staff in the emergency department. Nurses ‘knowledge about triage is decision making, and effective decision-making can influence the health outcomes of patients. Which they play a key role in triage application should be sufficiently prepared to enhance the triage nurse will be adequate perception and positive satisfaction regarding triage application in the emergency department. Aim: Assess perception and satisfaction of nursing staff regarding triage application in the emergency department. Design: A descriptive research design was used. Setting: This study was carried out at Emergency Department at the Emergency and Reception Hospital of Cairo University, Egypt. Sample: A convenient sample of 80 nurses. Tool: One tool was used to collect study Demographic data: Nurses Knowledge, Practices, Perception, and Satisfaction through self-administrated interview questionnaire. Results: Results of the present study showed that 58.8% of the studied nurses had satisfactory level of knowledge, 61.3% of studied nurses had adequate level of total perception, 63.8% of studied nurses had adequate level of total practices, and 63.8% of studied nurses had positive satisfaction level about triage application in the emergency department. Conclusion: there was a positive strong highly statistically significant correlation between knowledge, practice perception, and satisfaction level regarding triage application in the emergency department among the studied nurses. Recommendations: Providing in-service educational training programs based on nurses' needs to improve their knowledge and practice related to triage application in the emergency department in both Arabic and English languages.